Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• All orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During sales, festive seasons, or periods of high order volume, processing times may be slightly longer.

Shipping Time

• Estimated delivery time is 3–7 business days, depending on the delivery location.
• Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances beyond our control.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Free shipping may be offered on selected products, locations, or promotional campaigns.

Order Tracking

Once your order has been dispatched, you will receive your tracking details via Email, SMS, or WhatsApp (where applicable), allowing you to track your shipment.

Delivery

Please ensure that the shipping address and contact information provided during checkout are accurate. We shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.